Introduction
At builtwhat.app, we are committed to protecting your privacy and handling your personal information with transparency and care.
This Privacy Policy explains how we collect, use, share, and protect information when you use our website and services.
If you have any questions about this policy, please contact us at help@builtwhat.app.
Information We Collect
Account Information
When you create an account, we collect:
- Email address (required for account creation and communication)
- Username (public display name)
- Password (encrypted and stored securely)
- Language preferences and email notification settings
Usage Information
We automatically collect information about how you use our service:
- Pages visited and features used
- Interactions with inspirations (views, votes, saves)
- Links clicked and buttons pressed
- Time spent on different sections
- Search queries and filter preferences
Technical Information
We collect technical data to provide and improve our service:
- IP address and general location information
- Browser type, version, and language settings
- Device type, operating system, and screen resolution
- General geographic location (country/region level)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our service
- Personalize your experience and content recommendations
- Send you service-related communications and newsletters
- Analyze usage patterns to enhance our platform
- Generate analytics and insights about user behavior
- Protect against fraud, abuse, and security threats
- Comply with legal obligations and enforce our terms
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in limited circumstances:
Limited sharing includes:
- With your explicit consent
- With trusted service providers who help us operate our platform
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- Aggregated, anonymized data for research and analytics
Third-Party Services
Service Providers
We work with trusted third-party services to provide our platform:
- Cloud hosting and infrastructure providers
- Email delivery services for newsletters and notifications
- Analytics services to understand user behavior
- Performance monitoring and error tracking services
Third-Party Responsibility
These providers are contractually required to protect your information and use it only for the purposes we specify. We are not responsible for the privacy practices of external websites you may visit through links on our platform.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
Types of cookies we use:
- Essential cookies for basic website functionality
- Functional cookies to remember your preferences
- Analytics cookies to understand how you use our site
- Marketing cookies for relevant content recommendations
Cookie Control
You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Security measures include:
- Encryption of data in transit and at rest
- Strict access controls and authentication requirements
- Continuous monitoring for security threats
- Regular security updates and vulnerability assessments
- Staff training on data protection best practices
Security Limitations
While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information only as long as necessary to provide our services and fulfill legal obligations:
Retention periods:
- Account data: Until you delete your account or request deletion
- Usage analytics: Up to 2 years for service improvement
- Security logs: Up to 1 year for security and compliance
- Marketing communications: Until you unsubscribe
Your Rights
You have several rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request that we correct inaccurate or incomplete information.
Right to Erasure
You can request that we delete your personal information, subject to certain exceptions.
Right to Data Portability
You can request your data in a structured, machine-readable format.
Right to Object
You can object to certain types of processing, including direct marketing.
Exercising Your Rights
To exercise these rights, contact us at help@builtwhat.app. We will respond within 30 days.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
We use standard contractual clauses and other approved mechanisms to protect your data during international transfers.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our website.
Material changes will take effect 30 days after notification. Your continued use of our service after changes take effect constitutes acceptance of the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Data Protection Officer
Email: help@builtwhat.app
Address: BuiltWhat, Privacy Department
Website: https://builtwhat.app/privacy